The three levels
| Cover | Duration | How you get it |
|---|---|---|
| Standard | 3 years or 30,000 km | Every new Ather, vehicle and battery |
| AtherStack Pro upgrade | 5 years or 60,000 km | Free with AtherStack Pro |
| Extended battery warranty | Up to 10 years or 1,00,000 km | Add-on, with AtherStack Pro |
Whichever limit comes first applies. The charger has its own 3-year warranty.
What "70% state of health" means
Every lithium-ion battery slowly loses capacity with age and use. State of health (SOH) measures how much capacity remains compared with new. Ather's warranty assures that the battery will stay at or above 70% SOH for the warranty period; if it falls below, the battery is covered. The extended warranty also includes an idle-state assurance for scooters that sit unused for a while.
Is the extended warranty worth it?
- Yes if you ride more than about 1,000 km a month — you will cross 30,000 km in under three years.
- Yes if you plan to keep the scooter for five years or more, or want stronger resale value.
- Less important if you ride very little and plan to sell within three years.
How claims work at Pillai Auto
If you notice range dropping more than you would expect, book a battery check at any of our showrooms. We read the pack's actual state of health from the scooter's diagnostics rather than guessing, explain whether the drop is normal, and if it qualifies we handle the warranty claim with Ather for you. Keep your service records up to date — they make claims straightforward.
Questions we get asked
3 years or 30,000 km as standard; a free upgrade to 5 years or 60,000 km with AtherStack Pro; and an extended battery warranty of up to 10 years or 1,00,000 km, with 70% state of health assured.
Ask us when you sell — warranty transfer terms are set by Ather and we will check the current rules for your scooter.
Typical exclusions include damage from accidents, water ingress through misuse, unauthorised repairs and non-genuine parts. We will give you Ather's full terms at purchase.