Paperwork
- Invoice and payment receipts
- Insurance policy (comprehensive, with any add-ons you chose)
- Registration status and number plate timeline
- Warranty details, including any extended battery warranty or AtherStack Pro
- Finance documents, if applicable
Inspect the scooter
Walk round it in daylight with our team. Check paint and panels for marks, the colour is the one you ordered, tyres, lights, indicators and horn all work, and both keys are handed over. The battery should arrive with a healthy charge.
Set up the technology
- Install the Ather app and pair the scooter to your phone.
- Add family members who will ride, with their own access.
- Add emergency contacts for safety features such as Crash Alert where available.
- Turn on notifications for Theft & Tow alerts.
- Pair your Halo helmet if you bought one.
- Check for software updates — we install the latest before handover.
The charger
Make sure the right charger is in the box for your variant — 450 W, 900 W or the Konarc combined charger — and ask us to show how to connect it. See our home charging guide before you plug in at home.
Your first week
Ride in Eco or Ride mode at first while you get used to the instant response, practise reverse and AutoHold in a quiet spot, and charge every evening. Your first periodic service date appears in the app. Any question at all, call the showroom you bought from.
Questions we get asked
Allow about 45–60 minutes for paperwork, inspection and setting up the app and safety features.
Yes, a home charger is included. Which one depends on the model and battery; the Konarc 3.5 kWh includes the combined charger.
Install it beforehand if you like; we pair it with the scooter and set up contacts and alerts with you at handover.